Return policy

1. Right of revocation

You have the right to revoke the purchase contract without giving reasons within 14 days. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier of the goods, have taken or has taken possession of the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear declaration (letter by post, fax or e-mail). You can use the enclosed cancellation form for this purpose, which is, however, not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period. Please send your notice of cancellation to: weltraumladen - Orensys - pkp Verlag; Inh. Pierre Kynast; Am Stadtweg 12 - Tor 4; 06217 Merseburg OT Atzendorf; Germany; E-Mail: info@weltraumladen.de; Fax: +49 (0)3461 309965

 

2. Consequences of the revocation

If you withdraw from the contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal. For the repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will we charge you any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. In any event, you must return or hand over the goods to us no later than fourteen days from the day on which you notified us of the cancellation of the contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods. Address for return of goods: weltraumladen - Orensys - pkp Verlag; Inh. Pierre Kynast; Am Stadtweg 12 - Tor 4; 06217 Merseburg OT Atzendorf; Germany

 

3. Cancellation form

If you wish to cancel the contract, please complete this form and return it to: weltraumladen - Orensys - pkp Verlag; Inh. Pierre Kynast; Am Stadtweg 12 - Tor 4; 06217 Merseburg OT Atzendorf; Germany; E-Mail: info@weltraumladen.de; Fax: +49 (0)3461 309965

 

3.1 I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:

Details of the goods:

______ x _____________________________________________________________

Quantity x item name

______ x _____________________________________________________________

Quantity x item name

______ x _____________________________________________________________

Quantity x article name

______ x _____________________________________________________________

Quantity x article name

____________________

Order number

____________________

Ordered on (date)

____________________

Received on (date)

____________________,________

EUR Total price of the goods

 

3.2 Your personal details:

___________________________________________

First name Last name

___________________________________________

Street number

___________________________________________

Postcode City

___________________________________________

Country

____.____.________

Date

___________________________________________

Signature